Onist for vet clinicsAI receptionist

You're in surgery. Onist answers the phone.

It books vaccines and check-ups into free slots and texts the owner a confirmation. In an emergency it gives no advice: it transfers the call to the number you chose. You read it all on WhatsApp, between two patients.

  • 3 lei per call, no subscription
  • SMS confirmation to the pet owner
  • Speaks Romanian. 24/7

Set up an account in 5 minutes, no card.

Set up an account in 5 minutes, no card.

You only pay once it takes real calls, and on pay per call the first 5 calls are free.

Works withOrangeVodafoneWhatsApp
One call, from the first ring to WhatsApp

What happens when a pet owner calls and you're in surgery.

  1. 01

    Answers in the first second

    The nurse is holding the dog, your hands are in surgery, the phone rings. Onist answers on the clinic's number and says in its first sentence that it is the AI assistant.

    • It answers during consults, in the evening, at night and on Sundays.
    • When you're closed, it gives your hours and address and books the next free days.
  2. 02

    Asks what it needs to

    The species, name, age and reason: a vaccine, deworming or a check-up. You tell it what else to ask, and it notes it all on the booking.

    • It knows what an annual vaccination, deworming and spaying are.
    • It never decides how serious it is. No advice, no diagnoses, no doses.
  3. 03

    Finds a free slot

    It checks the calendar and offers only free slots, with the duration you set for each service.

    • Works with the in-app calendar or Google Calendar.
    • Each vet and room keeps its own hours, no overlaps.
  4. 04

    Confirms by SMS

    It repeats the time and name before hanging up. The owner then gets a confirmation SMS with the day and time.

    • The booking shows up in your calendar straight away.
    • Move or cancel it in the app and the owner gets an SMS with the new time.
  5. 05

    Messages you on WhatsApp

    After every call you get the summary: who called, for which animal and what's left to do.

    • Medical questions become a callback request, with the owner's number.
    • No more calling back numbers you don't recognise.
What else it does

At the clinic, whoever is free grabs the phone. Now Onist does.

Tell it what you do

Your services, their durations and fixed prices, even by species or weight. Onist only books from your list.

Appointment4
Spayingfrom 350 leiCat, dog under 10 kg, dog over 10 kg. 90 min All vets 3 price options
Annual vaccination150 lei 20 min All vets
Dental scalingQuote 60 min All vets

A voice that doesn't sound like a robot

Andrei speaks Romanian and stays calm, even with a frightened owner. He stops when interrupted. If the owner switches to English or another language, so does he.

90+languages besides Romanian
Andrei

Every call, step by step

The app keeps the transcript and summary of every call: what the owner asked for, what Onist offered and what got booked.

Rex · dog · 3 years · 0:12offers 10:00 · 0:31confirmed · 0:48
“9 is taken. I can fit you in at 10 or at 14:30.”0:32 / 0:52
  1. Rex · dog · 3 years · 0:12“A dog, he's 3.”
  2. offers 10:00 · 0:31“9 is taken. I can fit you in at 10 or at 14:30.”
  3. confirmed · 0:48“See you and Rex tomorrow at 10:00. I've sent you a confirmation SMS.”

Next to your practice software

Bookings go into the in-app calendar or Google Calendar, summaries arrive on WhatsApp. Patient records stay in your practice software.

Onist Google Calendar WhatsApp SMS

It never decides how serious it is

No advice, diagnoses or doses. Emergencies you defined go to the number you chose. The rest becomes a callback request.

My dog ate chocolate. What should I give him?

I can't give medical advice. I'm putting you through to the vet on call now.

No medical advice

Keep your number

Owners still call the number they know, from the pet's health booklet and from Google. You forward it with a carrier code and can stop any time.

Lăbuța vet clinic0745 ··· 418Forwarding code · Orange**21*+40336···412#
Forwarded to Onist Stop any time

Online booking

A link on Facebook, Google or in an SMS. Owners who'd rather book in the evening pick the service, day and time themselves.

Lăbuța vet clinicBook a visit
October 2026
MTWTFSS
Friday, October 2 · annual vaccination
Getting started

You set it up yourself, in a few minutes.

No installation, no technician. Owners keep calling the number they know. You set the emergency transfer number in the app, and patient records stay in your practice software.

  1. 01

    Create an account and add the clinic's name and address.

  2. 02

    Tell it your services, how long each takes, your prices and opening hours.

  3. 03

    Call it yourself, like a pet owner, and hear how it answers.

  4. 04

    Forward your number and Onist takes the calls.

Comparison

Onist, a person on the phone or a robot with keypad menus?

What each option does and costs for a clinic where the vet also answers the phone.

ComparedOnistHired receptionistPhone menu robotBooking app
Cost3 lei per call, no subscription, or from 449 lei a month3,000–5,000 lei a month, plus taxesPBX subscription, plus setupFree or a monthly plan
Answers while you're in surgeryYes, every callYes, unless they're holding the animalYes, with a keypad menuNo
Books into the calendarYes, in free slotsYesNoYes, if the owner opens the app
Talks naturally, in RomanianYesYesNoDoesn't talk
Nights and SundaysAnswers and booksNoRecorded messageYes, via the link
EmergenciesTransfers to your chosen numberYes, in their hoursOnly if they press the right keyNo
Confirmation and summarySMS to owner, WhatsApp to youBy hand, when there's timeNoSMS, no summary
SetupA few minutes, on your ownHiring and trainingInstalled by a technicianA few minutes

Salaries are from receptionist job ads on OLX, September 2026.

A smarter way to answer every call

Why pay 4,500 lei/month to miss no calls?

Rough comparison with the monthly cost of a full-time receptionist in Romania. Onist answers the phone and books. For the price of a coffee a day.

In spring, with ticks and deworming, the phone never stops.

You can start pay per call, with no subscription, and the first 5 calls are free. If it rings a lot, a subscription makes each call cheaper.

Every option, pay-per-call included, comes with automatic booking and a summary and transcript of every call. The receptionist speaks Romanian and 90+ other languages.

No subscription
Per callNo subscription. Pay only when the phone rings.
€0.60/call + VAT
No monthly fee
  • One call at a time
  • One local number
  • Call list in the app
Start per call
Mini-bossFor a local business with one phone
/mo + VAT
  • 200 calls a month
  • One local number
  • Confirmation SMS included
  • Call list in the app
  • Calendar and bookings
Start with Mini-boss
Mega-bossFor when the phone rings more than you can answer
/mo + VAT
  • 500 calls a month
  • Callbacks and reminders
  • WhatsApp assistant
  • Website widget
Start with Mega-boss

Past the bundle: €0.60 a call + VAT, on the same invoice. Included calls do not roll over.

A call counts only when the customer actually talked with Onist. Missed calls, wrong numbers, and spam don't count. Confirmation SMS included.

Want us to do it all? Deduxer sets everything up on site, with your booking page and a monthly report, from €299/month.

Questions about Onist for vet clinics

Can't find the answer? Call and ask Onist directly.

Onist is an AI receptionist that answers the clinic phone while you're in a consult or in surgery. It books vaccinations, deworming and check-ups into free slots, texts the owner a confirmation and messages you on WhatsApp after every call. It gives no medical advice: emergencies go to the number you chose. It costs 3 lei per call + VAT, with no subscription, or a subscription from 449 lei a month.

Onist for other trades too

OnistMade by Deduxer

Onist is an AI receptionist for local shops in Romania and Italy: tyre shops, garages, clinics, salons, plumbers and other businesses that miss calls when they are busy. It answers the phone around the clock in the caller's language, books appointments straight into your calendar, sends SMS confirmations and leaves you a summary of every call. You set it up yourself, online, in a few minutes, and test it with a call before you pay.

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