You're in surgery. Onist answers the phone.
It books vaccines and check-ups into free slots and texts the owner a confirmation. In an emergency it gives no advice: it transfers the call to the number you chose. You read it all on WhatsApp, between two patients.
- 3 lei per call, no subscription
- SMS confirmation to the pet owner
- Speaks Romanian. 24/7
Set up an account in 5 minutes, no card.
Set up an account in 5 minutes, no card.
You only pay once it takes real calls, and on pay per call the first 5 calls are free.
What happens when a pet owner calls and you're in surgery.
- 01
Answers in the first second
The nurse is holding the dog, your hands are in surgery, the phone rings. Onist answers on the clinic's number and says in its first sentence that it is the AI assistant.
- It answers during consults, in the evening, at night and on Sundays.
- When you're closed, it gives your hours and address and books the next free days.
- 02
Asks what it needs to
The species, name, age and reason: a vaccine, deworming or a check-up. You tell it what else to ask, and it notes it all on the booking.
- It knows what an annual vaccination, deworming and spaying are.
- It never decides how serious it is. No advice, no diagnoses, no doses.
- 03
Finds a free slot
It checks the calendar and offers only free slots, with the duration you set for each service.
- Works with the in-app calendar or Google Calendar.
- Each vet and room keeps its own hours, no overlaps.
- 04
Confirms by SMS
It repeats the time and name before hanging up. The owner then gets a confirmation SMS with the day and time.
- The booking shows up in your calendar straight away.
- Move or cancel it in the app and the owner gets an SMS with the new time.
- 05
Messages you on WhatsApp
After every call you get the summary: who called, for which animal and what's left to do.
- Medical questions become a callback request, with the owner's number.
- No more calling back numbers you don't recognise.
At the clinic, whoever is free grabs the phone. Now Onist does.
Tell it what you do
Your services, their durations and fixed prices, even by species or weight. Onist only books from your list.
Hear it before you pay
Call from your browser and ask for a test booking, just like a pet owner.
A voice that doesn't sound like a robot
Andrei speaks Romanian and stays calm, even with a frightened owner. He stops when interrupted. If the owner switches to English or another language, so does he.
Every call, step by step
The app keeps the transcript and summary of every call: what the owner asked for, what Onist offered and what got booked.
- Rex · dog · 3 years · 0:12“A dog, he's 3.”
- offers 10:00 · 0:31“9 is taken. I can fit you in at 10 or at 14:30.”
- confirmed · 0:48“See you and Rex tomorrow at 10:00. I've sent you a confirmation SMS.”
Next to your practice software
Bookings go into the in-app calendar or Google Calendar, summaries arrive on WhatsApp. Patient records stay in your practice software.
It never decides how serious it is
No advice, diagnoses or doses. Emergencies you defined go to the number you chose. The rest becomes a callback request.
My dog ate chocolate. What should I give him?
I can't give medical advice. I'm putting you through to the vet on call now.
No medical adviceKeep your number
Owners still call the number they know, from the pet's health booklet and from Google. You forward it with a carrier code and can stop any time.
Online booking
A link on Facebook, Google or in an SMS. Owners who'd rather book in the evening pick the service, day and time themselves.
You set it up yourself, in a few minutes.
No installation, no technician. Owners keep calling the number they know. You set the emergency transfer number in the app, and patient records stay in your practice software.
- 01
Create an account and add the clinic's name and address.
- 02
Tell it your services, how long each takes, your prices and opening hours.
- 03
Call it yourself, like a pet owner, and hear how it answers.
- 04
Forward your number and Onist takes the calls.
Onist, a person on the phone or a robot with keypad menus?
What each option does and costs for a clinic where the vet also answers the phone.
| Compared | Onist | Hired receptionist | Phone menu robot | Booking app |
|---|---|---|---|---|
| Cost | 3 lei per call, no subscription, or from 449 lei a month | 3,000–5,000 lei a month, plus taxes | PBX subscription, plus setup | Free or a monthly plan |
| Answers while you're in surgery | Yes, every call | Yes, unless they're holding the animal | Yes, with a keypad menu | No |
| Books into the calendar | Yes, in free slots | Yes | No | Yes, if the owner opens the app |
| Talks naturally, in Romanian | Yes | Yes | No | Doesn't talk |
| Nights and Sundays | Answers and books | No | Recorded message | Yes, via the link |
| Emergencies | Transfers to your chosen number | Yes, in their hours | Only if they press the right key | No |
| Confirmation and summary | SMS to owner, WhatsApp to you | By hand, when there's time | No | SMS, no summary |
| Setup | A few minutes, on your own | Hiring and training | Installed by a technician | A few minutes |
Salaries are from receptionist job ads on OLX, September 2026.
Why pay 4,500 lei/month to miss no calls?
Rough comparison with the monthly cost of a full-time receptionist in Romania. Onist answers the phone and books. For the price of a coffee a day.
In spring, with ticks and deworming, the phone never stops.
You can start pay per call, with no subscription, and the first 5 calls are free. If it rings a lot, a subscription makes each call cheaper.
Every option, pay-per-call included, comes with automatic booking and a summary and transcript of every call. The receptionist speaks Romanian and 90+ other languages.
Past the bundle: €0.60 a call + VAT, on the same invoice. Included calls do not roll over.
A call counts only when the customer actually talked with Onist. Missed calls, wrong numbers, and spam don't count. Confirmation SMS included.
Want us to do it all? Deduxer sets everything up on site, with your booking page and a monthly report, from €299/month.
Questions about Onist for vet clinics
Can't find the answer? Call and ask Onist directly.
Onist for other trades too
Turn Onist on before your next surgery.
Call the number and talk to it directly. Or build your own AI receptionist in 5 minutes.
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