# AI receptionist for beauty salons: answers and books · Onist

> Onist answers the salon's phone while you work, books the client into a free slot and texts her a confirmation. 3 lei per call, no subscription.

Onist is an AI receptionist for local shops in Romania and Italy: tyre shops, garages, clinics, salons, plumbers and other businesses that miss calls when they are busy. It answers the phone around the clock in the caller's language, books appointments straight into your calendar, sends SMS confirmations and leaves you a summary of every call. You set it up yourself, online, in a few minutes, and test it with a call before you pay.

Onist is an AI receptionist that answers the salon's phone while you're working on a client. It asks for the service and the day, books the client into a free slot, sends her a confirmation SMS and tells you on WhatsApp who called. It costs 3 lei per call + VAT with no subscription, or plans from 449 lei a month.

## Hands full of colour? Onist answers the phone.

Plenty of clients never open the app, they call. Onist answers, books them into a free slot, sends a confirmation SMS and messages you on WhatsApp. A call costs 3 lei. A lost colour booking, 220 lei.

- 3 lei per call, no subscription
- SMS confirmation to the client
- Speaks Romanian. 24/7

- Set up an account in 5 minutes, no card.
- You only pay once it takes real calls, and on pay per call the first 5 calls are free.

## What happens when a client calls and your hands are in someone else's hair.

1. **Answers in the first second.** You're holding scissors or a nail brush. Onist picks up on the salon's number and says in its first sentence that it is the AI assistant. It answers in the evening, when clients make plans, and on Sundays. It talks naturally, and the client can interrupt it at any time.
2. **Asks what it needs to.** Which service the client wants, how long her hair is when price and time depend on it, which day and what time suits her. It notes it all so you know who's coming. It knows colour on long hair takes longer than a brow shape. It doesn't quote prices you didn't give it or promise how the colour will turn out.
3. **Finds a free slot.** It looks for a time when someone on your team who does that service is free, for as long as you set for that service. Works with the in-app calendar or with Google Calendar. It never books two clients with the same person at the same time.
4. **Confirms by SMS.** It repeats the time, service and name before hanging up. The client then gets a confirmation SMS with the day and time. The booking shows up in your calendar straight away. Move or cancel it in the app and the client gets an SMS with the new time.
5. **Messages you on WhatsApp.** After the call you get a summary: who called, what for and what's left to do. Anything without a fixed price, from colour corrections to bridal hair, comes to you with the client's number. No more calling back numbers you don't recognise.

## Everything you need on the phone, without hiring someone for the front desk.

- **Tell it what you do.** Your services, how long each one takes, the fixed price if you have one, and options by hair length. Onist books only from your list.
- **Hear it before you pay.** Call from your browser and ask for a test booking, just like a client.
- **A voice that doesn't sound like a robot.** Andrei speaks Romanian, keeps natural pauses and stops when you interrupt him. If the client switches language, so does he.
- **Every call, step by step.** The app keeps the transcript and summary of every call: what the client asked for, what Onist offered and what got booked.
- **Works with what you already use.** Bookings go into the in-app calendar or Google Calendar. Summaries arrive on WhatsApp, confirmations go out by SMS.
- **It doesn't make things up.** It doesn't quote prices you didn't give it or promise how the colour will turn out. A correction or a balayage with no fixed price comes to you as a request, with the client's number.
- **Keep your number.** Clients still call the number they know. You choose whether Onist takes every call or only the ones you don't pick up, and you can stop any time.
- **Online booking.** A link in your Instagram bio, on Facebook, on Google or in an SMS. The client picks the service, day and time herself, without calling.

## You set it up yourself, in a few minutes.

1. Create your account and add the salon's name and address.
2. Add your services with their length and price, your team and each person's hours.
3. Hear the voice in your browser, or call it yourself like a client.
4. Forward your number: every call, or only the ones you don't pick up.

No install, no technician. You keep the number your clients know, you just forward it. If you can post a photo on Instagram, you can set up Onist.

## Onist, a hired receptionist or a booking app?

What each option does and what it costs for a salon where everyone works with their hands.

| Compared | Onist | Hired receptionist | Phone menu robot | Booking app |
| --- | --- | --- | --- | --- |
| Cost | 3 lei per call, no subscription, or from 449 lei/month | 3,000–5,000 lei a month, plus taxes | Phone system subscription, plus setup | Free or a monthly subscription |
| Answers the phone | Yes, from the first second | Yes, during her hours | Yes, with a keypad menu | No |
| Books into the calendar | Yes, in your team's free slots | Yes | No | Yes, if the client opens the app |
| Talks naturally, in Romanian | Yes | Yes | No | Doesn't talk |
| Hours | Around the clock | 8 hours a day, with holidays | Around the clock | Around the clock |
| Confirmation SMS | Yes, automatic | By hand | No | Yes |
| WhatsApp summary | After every call | On paper or from memory | No | No |
| Setup | A few minutes, on your own | Hiring and training | Installed by a technician | A few minutes |

_Salaries come from receptionist job ads on OLX, September 2026._

## Before the holidays and in wedding season, the phone doesn't stop.

You can start pay-per-call with no subscription, and the first 5 calls are free. If Onist only takes the calls you don't pick up, you only pay for those. When the phone rings a lot, a plan makes each call cheaper.

Every option, pay-per-call included, comes with automatic booking and a summary and transcript of every call. The receptionist speaks Romanian and 90+ other languages.

- **Per call** — No subscription. Pay only when the phone rings.. 0.6 EUR/call + VAT. No monthly fee. One call at a time; One local number; Call list in the app.
- **Mini-boss** — For a local business with one phone. 89 EUR/mo + VAT; 74 EUR/mo billed annually.
- **Mega-boss** — For when the phone rings more than you can answer. 179 EUR/mo + VAT; 149 EUR/mo billed annually.
- Past the bundle: €0.60 a call + VAT, on the same invoice. Included calls do not roll over. A call counts only when the customer actually talked with Onist. Missed calls, wrong numbers, and spam don't count. Confirmation SMS included.

_Rough comparison with the monthly cost of a full-time receptionist in Romania. Onist answers the phone and books. For the price of a coffee a day._

## Questions about Onist for salons

### What does Onist do for a beauty salon?

Onist is an AI receptionist that answers the salon's phone while you're working on a client. It asks for the service and the day, books the client into a free slot, sends her a confirmation SMS and tells you on WhatsApp who called. It costs 3 lei per call + VAT with no subscription, or plans from 449 lei a month.

### How much does it cost if the salon gets 5–10 calls a day?

Pay per call is 3 lei + VAT for each call, with no subscription, and the first 5 are free. At 5 calls a day, 6 days a week, that's about 130 calls a month, around 390 lei + VAT. If Onist only takes the calls you don't pick up, you pay less. When the phone rings a lot, plans start at 449 lei + VAT a month with 200 calls included. Missed calls, wrong numbers and spam are not charged.

### I already use MERO or another booking app. Why would I need Onist?

The app works for clients who open it. Many still call, especially to move an appointment, and they call right when you're working. Onist answers those calls, makes the booking, sends the SMS and messages you on WhatsApp. You also get an online booking link for Instagram that writes into the same calendar.

### Does it connect to MERO, Booksy or Fresha?

No, there is no direct connection. Onist has its own calendar, which you can link to Google Calendar, and it only offers free slots from there. If you also use another app, bookings made there need to reach the same calendar, or Onist won't see them.

### Will my clients know they're talking to an AI?

Yes, it tells them in its first sentence. It talks naturally, keeps natural pauses and stops when interrupted, so most clients book without any trouble. If a client really wants a person, it leaves you her request or transfers the call, following the rules you set.

### I have three stylists. Can a client ask for a particular one?

For each stylist you add the services she does and her hours, and Onist never books two clients with the same person at the same time. On the phone it looks for a time when someone who does the service is free, but it doesn't choose the stylist. If the client asks for someone specific, it notes that on the booking and in the WhatsApp summary, and you move it if needed.

### How does it know how long a colour or a manicure takes?

You tell it. For each service you set the length and the fixed price, if you have one, and where hair length matters you add options: short, medium, long. Onist asks the client which option fits and looks for a slot long enough for it.

### What does it do when a client wants a colour correction, or wants to talk to me?

It doesn't make things up. For a colour correction, bridal hair or anything without a fixed price, it notes the request and the number and messages you on WhatsApp to call her. If she wants to talk to you, it transfers the call under your rules or leaves you a callback.

### Can I keep the salon's number?

Yes. Clients call the same number, and you forward it to Onist with a code from your carrier. You choose whether it takes every call or only the ones you don't pick up. We show you the code for your network and check together that it works. You can stop forwarding at any time.

### Does it help with clients who cancel or don't show up?

The client gets a confirmation SMS straight away. If she calls to cancel or move the appointment, Onist moves it to a free slot or cancels it, and the slot opens up in your calendar for someone else.

### What happens to my clients' data?

Calls are not recorded: the transcript and summary are kept. Details on processing and providers are in the privacy policy.

### Can I stop any time?

Yes. Pay per call has no subscription, so you pay nothing if nobody calls. You can switch off the forwarding at any time with a code from your carrier.

## Onist for other trades too

- [Tyre shops](https://onist.ro/md/en/vulcanizare): Seasonal changes, punctures, tyre storage.
- [Car repair](https://onist.ro/md/en/service-auto): Services, diagnostics, brakes and timing belts.
- [Car rental](https://onist.ro/md/en/rent-a-car): Airport handovers, returns, tourist enquiries.
- [Vet clinics](https://onist.ro/md/en/cabinet-veterinar): Vaccinations, deworming, check-ups, spaying.
- [Barbershops](https://onist.ro/md/en/frizerie): Cuts, fades, beards, kids' cuts.

## Next time the phone rings mid-colour, let Onist answer.

Call the number and talk to it directly. Or build your own AI receptionist in 5 minutes.

Talk to Onist: +40 336 060 011 (tel:+40336060011)

[Create your agent](https://onist.ro/en/signup)

---

- [Terms](https://onist.ro/md/en/terms)
- [Privacy](https://onist.ro/md/en/privacy)
- [Data processing](https://onist.ro/md/en/dpa)
- [sitemap.xml](https://onist.ro/sitemap.xml)
- [llms.txt](https://onist.ro/llms.txt)

Deduxer S.R.L. · Onist · [https://onist.ro/en/salon](https://onist.ro/en/salon)
