# AI receptionist for vet clinics, 3 lei per call · Onist

> Answers the clinic phone while you're in surgery, books vaccines and check-ups, texts the pet owner and transfers emergencies to your number.

Onist is an AI receptionist for local shops in Romania and Italy: tyre shops, garages, clinics, salons, plumbers and other businesses that miss calls when they are busy. It answers the phone around the clock in the caller's language, books appointments straight into your calendar, sends SMS confirmations and leaves you a summary of every call. You set it up yourself, online, in a few minutes, and test it with a call before you pay.

Onist is an AI receptionist that answers the clinic phone while you're in a consult or in surgery. It books vaccinations, deworming and check-ups into free slots, texts the owner a confirmation and messages you on WhatsApp after every call. It gives no medical advice: emergencies go to the number you chose. It costs 3 lei per call + VAT, with no subscription, or a subscription from 449 lei a month.

## You're in surgery. Onist answers the phone.

It books vaccines and check-ups into free slots and texts the owner a confirmation. In an emergency it gives no advice: it transfers the call to the number you chose. You read it all on WhatsApp, between two patients.

- 3 lei per call, no subscription
- SMS confirmation to the pet owner
- Speaks Romanian. 24/7

- Set up an account in 5 minutes, no card.
- You only pay once it takes real calls, and on pay per call the first 5 calls are free.

## What happens when a pet owner calls and you're in surgery.

1. **Answers in the first second.** The nurse is holding the dog, your hands are in surgery, the phone rings. Onist answers on the clinic's number and says in its first sentence that it is the AI assistant. It answers during consults, in the evening, at night and on Sundays. When you're closed, it gives your hours and address and books the next free days.
2. **Asks what it needs to.** The species, name, age and reason: a vaccine, deworming or a check-up. You tell it what else to ask, and it notes it all on the booking. It knows what an annual vaccination, deworming and spaying are. It never decides how serious it is. No advice, no diagnoses, no doses.
3. **Finds a free slot.** It checks the calendar and offers only free slots, with the duration you set for each service. Works with the in-app calendar or Google Calendar. Each vet and room keeps its own hours, no overlaps.
4. **Confirms by SMS.** It repeats the time and name before hanging up. The owner then gets a confirmation SMS with the day and time. The booking shows up in your calendar straight away. Move or cancel it in the app and the owner gets an SMS with the new time.
5. **Messages you on WhatsApp.** After every call you get the summary: who called, for which animal and what's left to do. Medical questions become a callback request, with the owner's number. No more calling back numbers you don't recognise.

## At the clinic, whoever is free grabs the phone. Now Onist does.

- **Tell it what you do.** Your services, their durations and fixed prices, even by species or weight. Onist only books from your list.
- **Hear it before you pay.** Call from your browser and ask for a test booking, just like a pet owner.
- **A voice that doesn't sound like a robot.** Andrei speaks Romanian and stays calm, even with a frightened owner. He stops when interrupted. If the owner switches to English or another language, so does he.
- **Every call, step by step.** The app keeps the transcript and summary of every call: what the owner asked for, what Onist offered and what got booked.
- **Next to your practice software.** Bookings go into the in-app calendar or Google Calendar, summaries arrive on WhatsApp. Patient records stay in your practice software.
- **It never decides how serious it is.** No advice, diagnoses or doses. Emergencies you defined go to the number you chose. The rest becomes a callback request.
- **Keep your number.** Owners still call the number they know, from the pet's health booklet and from Google. You forward it with a carrier code and can stop any time.
- **Online booking.** A link on Facebook, Google or in an SMS. Owners who'd rather book in the evening pick the service, day and time themselves.

## You set it up yourself, in a few minutes.

1. Create an account and add the clinic's name and address.
2. Tell it your services, how long each takes, your prices and opening hours.
3. Call it yourself, like a pet owner, and hear how it answers.
4. Forward your number and Onist takes the calls.

No installation, no technician. Owners keep calling the number they know. You set the emergency transfer number in the app, and patient records stay in your practice software.

## Onist, a person on the phone or a robot with keypad menus?

What each option does and costs for a clinic where the vet also answers the phone.

| Compared | Onist | Hired receptionist | Phone menu robot | Booking app |
| --- | --- | --- | --- | --- |
| Cost | 3 lei per call, no subscription, or from 449 lei a month | 3,000–5,000 lei a month, plus taxes | PBX subscription, plus setup | Free or a monthly plan |
| Answers while you're in surgery | Yes, every call | Yes, unless they're holding the animal | Yes, with a keypad menu | No |
| Books into the calendar | Yes, in free slots | Yes | No | Yes, if the owner opens the app |
| Talks naturally, in Romanian | Yes | Yes | No | Doesn't talk |
| Nights and Sundays | Answers and books | No | Recorded message | Yes, via the link |
| Emergencies | Transfers to your chosen number | Yes, in their hours | Only if they press the right key | No |
| Confirmation and summary | SMS to owner, WhatsApp to you | By hand, when there's time | No | SMS, no summary |
| Setup | A few minutes, on your own | Hiring and training | Installed by a technician | A few minutes |

_Salaries are from receptionist job ads on OLX, September 2026._

## In spring, with ticks and deworming, the phone never stops.

You can start pay per call, with no subscription, and the first 5 calls are free. If it rings a lot, a subscription makes each call cheaper.

Every option, pay-per-call included, comes with automatic booking and a summary and transcript of every call. The receptionist speaks Romanian and 90+ other languages.

- **Per call** — No subscription. Pay only when the phone rings.. 0.6 EUR/call + VAT. No monthly fee. One call at a time; One local number; Call list in the app.
- **Mini-boss** — For a local business with one phone. 89 EUR/mo + VAT; 74 EUR/mo billed annually.
- **Mega-boss** — For when the phone rings more than you can answer. 179 EUR/mo + VAT; 149 EUR/mo billed annually.
- Past the bundle: €0.60 a call + VAT, on the same invoice. Included calls do not roll over. A call counts only when the customer actually talked with Onist. Missed calls, wrong numbers, and spam don't count. Confirmation SMS included.

_Rough comparison with the monthly cost of a full-time receptionist in Romania. Onist answers the phone and books. For the price of a coffee a day._

## Questions about Onist for vet clinics

### What does Onist do for a vet clinic?

Onist is an AI receptionist that answers the clinic phone while you're in a consult or in surgery. It books vaccinations, deworming and check-ups into free slots, texts the owner a confirmation and messages you on WhatsApp after every call. It gives no medical advice: emergencies go to the number you chose. It costs 3 lei per call + VAT, with no subscription, or a subscription from 449 lei a month.

### How much does an AI receptionist for a vet clinic cost?

Pay per call is 3 lei + VAT per call, with no subscription, and the first 5 calls are free. If it rings a lot, subscriptions start at 449 lei + VAT a month, with 200 calls included. Missed calls, wrong numbers and spam are not charged.

### What does it do when an owner calls with an emergency?

It doesn't try to handle the case on the phone and never decides how serious it is. In the app you write what counts as an emergency for you, such as poisoning, an accident or an animal struggling to breathe, and which number to transfer the call to, like the on-call vet's mobile. When the owner describes something like that, it puts them through. If you haven't set a transfer, it leaves you an urgent callback request with the owner's number.

### Does it give medical advice or say which medicine to give?

No. Onist doesn't diagnose, recommend medicines or give doses, not even for a question that sounds simple. It tells the owner it can't give medical advice, offers the nearest free slot and leaves you the question as a callback request, with the number.

### Can it book with a specific vet?

Each vet can have their own hours and the services they do, and Onist never books two patients with the same vet at the same time. The owner can't pick a specific vet, though, either on the phone or online. If they ask for one, Onist notes the preference in the summary and you move the booking in the app if needed.

### Can it book vaccinations, deworming and spaying at my prices?

Yes. You give it your services: consultation, vaccination, deworming, spaying, dental scaling and whatever else you do, each with its own duration. It only quotes the fixed prices you gave it, and for spaying you can set a separate price by species and weight. For anything without a fixed price, like surgery, it notes the request and leaves you the number so you can quote.

### Does it connect to my vet practice software?

No. Onist doesn't connect to practice software and can't see patient records. Bookings go into the in-app calendar or Google Calendar, and history, prescriptions and billing stay where they are now.

### Do owners realise it's an AI?

Yes, it tells them in its first sentence. It talks naturally, keeps pauses and stops when interrupted, so most owners book without any trouble.

### Does it work if I'm the only vet and always in surgery?

Yes, that's what it's built for. It answers every call, books routine visits and only sends you on WhatsApp what needs you. You read the summary between two patients, without leaving the room.

### What does it do at night and on Sundays, when the clinic is closed?

It answers anyway. It gives your hours and address, books the next free days and, if you set an emergency transfer, puts the owner through to the number you chose. In the morning you'll find the summary of every call on WhatsApp.

### Can I keep the clinic's number?

Yes. Owners call the same number, and you forward it to Onist with a carrier code. We show you the code for your network and check together that it works. You can stop forwarding any time, and on pay per call there's no subscription to cancel.

### Are calls recorded? What happens to the data (GDPR)?

Calls are not recorded: the transcript and summary remain, and you see them in the app. Onist only notes what the booking needs: the owner's name, number, the animal and the reason for the visit. Details on data processing and providers are in the privacy policy.

## Onist for other trades too

- [Tyre shops](https://onist.ro/md/en/vulcanizare): Seasonal changes, punctures, tyre storage.
- [Car repair](https://onist.ro/md/en/service-auto): Services, diagnostics, brakes and timing belts.
- [Car rental](https://onist.ro/md/en/rent-a-car): Airport handovers, returns, tourist enquiries.
- [Beauty salons](https://onist.ro/md/en/salon): Hair, colour, nails, brows.
- [Barbershops](https://onist.ro/md/en/frizerie): Cuts, fades, beards, kids' cuts.

## Turn Onist on before your next surgery.

Call the number and talk to it directly. Or build your own AI receptionist in 5 minutes.

Talk to Onist: +40 336 060 011 (tel:+40336060011)

[Create your agent](https://onist.ro/en/signup)

---

- [Terms](https://onist.ro/md/en/terms)
- [Privacy](https://onist.ro/md/en/privacy)
- [Data processing](https://onist.ro/md/en/dpa)
- [sitemap.xml](https://onist.ro/sitemap.xml)
- [llms.txt](https://onist.ro/llms.txt)

Deduxer S.R.L. · Onist · [https://onist.ro/en/cabinet-veterinar](https://onist.ro/en/cabinet-veterinar)